Back in March as the coronavirus pandemic
gathered steam in the U.S., a largely unheralded
video-conferencing service suddenly found itself
in the spotlight.
And just as quickly as Zoom became a household
name for connecting work colleagues, church
and school groups, friends, family, book clubs
and others during stay-at-home lockdowns,
it also gained a reputation for lax security as
intrusive “videobombers” barged into private
meetings or just spied on intimate conversations.
On April 1, following a wave of lawsuits over
privacy breaches, CEO Eric Yuan ordered a halt
to work on new features and vowed to fix the
service’s weaknesses in 90 days. That time is up,
and Zoom is ready to take a bow.