Motor Trend - USA (2020-09)

(Antfer) #1

Volvo S60


I


t’s been about eight months since
we got the keys to our Volvo S60, and
we’ve spent some good moments
with it. We’ve done a couple of cross-
county trips—from Detroit to Los Angeles
last summer and from Los Angeles to
Houston and back in the winter—and it
has been a comfortable cruiser. After
driving over 16,000 miles, we’ve visited the
dealer three times, including twice after
the check engine light came on.
In late October, just as we passed 9,000
miles, we visited our South Bay Volvo
dealer in response to said check engine
light. The code indicated there was a
problem with the evaporative-emissions
pipes, which had to be replaced. The
dealer had the parts on hand, and the
S60 was ready in a few hours. The 10,000-
mile service was also completed during
this time, which saved us another visit.
Unfortunately, in late February the
check engine light came back on, and
another visit to South Bay Volvo found
it to be the same issue as before—the
evaporative-emissions pipes were
damaged. Our service adviser told us he
had the parts in stock and that it would
take less than two hours to get the S60
back. We waited at the dealer and, as
promised, drove away after 90 minutes.
In late April, after the maintenance
light came on, we visited the dealer a

third time—this time for a scheduled
service. I told the service adviser the
sunroof was making a weird noise when
closing, as if it was getting jammed. This
is the same panoramic sunroof our own
Alisa Priddle installed a year ago, so I
know who to blame. The adviser said I
should schedule a separate appointment
to address the problem, as the dealer
only had two mechanics working given
the national emergency. Although the
sunroof issue couldn’t be addressed,
the dealership repaired a safety recall
that affected the automatic emergency
braking system. All in all, the S60 was
ready in less than two hours.
As with all new Volvos, all scheduled
maintenance for the first three years or
36,000 miles is free, and the first three
services (at 10,000, 20,000, and 30,000
miles) are also complimentary. So,
although we’ve visited the dealer three
times in less than a year, we haven’t
spent a dime.

“Closing in on 20,000 miles, the S60 has
visited the dealer three times, yet we
haven’t spent a single dime getting it
serviced.” Miguel Cortina

Service life:
8 mo/16,361 miles • Avg Fuel Econ: 24.6 mpg

Avg CO2 0.79 lb/mi Energy cons 135 kW-hr/100 mi Unresolved problems
None Maintenance cost $0 Normal-wear cost $0 Base price $40,300
As tested $50,630 EPA City/Hwy/Comb Fuel Econ 21/32/25 mpg
Real MPG 22.9 mpg comb

Other than a
minor sound
coming from the
sunroof and two
engine lights,
we haven’t
experienced
any issues.

During our road trip to Texas, we
enjoyed the S60’s comfortable
ride and premium cabin.
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