Windows Help and Advice - USA (2019-06)

Jargonbuster!

SATADockingStation

A devicethatenablesinternal

drives(both3.5-and2.5-inch)

tobetemporarilyconnectedto

a PCviaUSBforthepurposes

ofdatatransfer.

DPI

Standsfor‘dotsperinch’but

is moreaccurately‘pixelsper

inch’(PPI).Indigital

photography,a 300dpiphoto

(1,800x1,200pixels)would

producea standard-sized

(6x4-inch)print.

4 Checkotheroptions

Someprogramsenableyoutomanually

adjustlightingandcolourbalancetotryand

correctimageissuesatthescanningstage.

Others– likeourDellscanningutility–

merelyofferbasicfixesliketoggling

automaticsettingsonoroff.

3 Increase resolution
The default 300 dpi setting preserves
the original size of any scanned photo or
document. For 2x3-inch photos, increase
this to 600 dpi. Try 1,200 dpi or 900 dpi for
passport-sized photos but be warned:
they may come out blurry.

“A3.5-inchdrive requires something beefier

withitsown independent power supply –

a SATAdockingstation would do the trick”

powersupply– a SATAdocking
stationwoulddothetrickhere.
Thesecostaround£15-20andcan
beusedwith2.5-inchand3.5-inch
drives.ChooseUSB3.0forthe
fastesttransferrates.

Windows
LOCKEDOUTOF
WINDOWS 10

Q I can’tlogintoWindows^10
withmyMicrosoftaccount,
whichhaslockedmeoutofmy
desktop.I messedupthelogin
nameandnowit hasa password
of‘unknown’.I forgottheemail
addressI registeredonmy
MicrosoftaccountandI get
nowherewiththeonlineaccount
recoveryprocess.Anywayof
gettingaroundthis?
‘Doowop’

NickO’ssolution
You’llneedaccesstoa
secondPCandthe
paid-forversionof
LazesoftRecoverySuite(www.
lazesoft.com/lazesoft-recovery-
suite.html). Thelatestversion(4.3)
canconvertMicrosoftaccount
loginsbacktolocaluserones,
makingit easytorestoreaccess
toyourPC.Thedownsideis this
functionalityrequiresa Professional
Editionlicense,whichcosts£28.
Oncepurchased,downloadand
installthesoftwareonanotherPC
andchoose‘BurnCD/USBDisk’to
createrecoverymedia,thenboot
fromthisonyourmainPC.Choose
thePasswordRecoveryoptionfrom
themainscreenandfollowthe
promptstoconvertyouraccount
andregainaccesstoyourPC.

Windows
REINSTALLPROOFPC

Q I’ve been forced to bite the
bullet and start preparing to
reinstall Windows 10 thanks to the

factI can’tgetWindowsUpdateto

workinanycircumstances.Howdo

I makethistaskeasierinfuture?

FrancisPyke

Carrie’s solution

Windows needs

reinstalling every 18

months to two years

thanks to frequent feature updates,

which are effectively brand-new

versions of Windows. You can

reduce the pain by following our

reinstall guides where we reveal

such useful tips as moving your

user folders to another drive or

partition so the latest version of

your data survives the reinstall

procedure with no hassle. After

reinstalling open File Explorer to

your user folder. Right-click

Documents and choose the

Properties > Location tab. Click

‘Move’ and select your newly

created folder, then say ‘Yes’ when

prompted to move all your existing

files to the new location. Repeat for

the other user folders.

With your data moved, check out

portable apps – these are programs

that store everything they need

(including your user settings) inside

their own folder, making them easy

to move, back up and restore.

Check your programs’ websites for

portable versions; if they don’t

exist, start your search for

alternative apps on http://www.

portableapps.com where you’ll

find office (LibreOffice), email

(Thunderbird) and other programs

are well represented. Q

PORTABLE

SWITCH

Enables you to

keep all your

Windows settings

between reinstalls.

Do you have

a PC problem?

Get in touch...

Email full details of

your problem to the

support team and we’ll

do our best to help:

windows.helpline

@futurenet.com

Or write to:

Support Squad,

Windows Help &

Advice magazine,

Future Publishing Ltd,

Quay House,

The Ambury,

Bath, BA1 1UA

Support

Technical help

June 2019 | |^65