University of Sydney: Human Trafficking Criminal wwww.ielts.agency 98
IELTS enjoys an absolute regional monopoly for supporting the Canadian Government’s skilled
visa program in 139 countries. My research concludes that IELTS’s global financial crimes are
most ruthless and profitable in massive markets such as India, the Middle East and China where
there is no competition. In economists’ terms, IELTS’s predatory business practices portrays the
classic hallmark traits of the unconscionable, opportunistic, profit-maximizing, lazy monopoly.
The blatant neglect and contempt that IELTS’s so-called customer service team openly portrays
towards their customers is consistent with this model (e.g. National Consumer Complaint Forum
India, 2017). In lay person terms, IELTS ruthlessly exploits the “test-takers need us more than we
need them” privileged customer relationship that it enjoys in 139 national monopoly markets.
IELTS are aware of their colossal global market power. Numerous country-specific websites
owned by IDP Education, Cambridge English and the British Council proudly boast that IELTS is
the world’s most ‘popular’ English language test. IELTS routinely boasts that it maintains around
1,100 test centers in over 140 countries. Figure 57 offers an example of these websites.