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ILLUSTRATION BY 731
◼SOLUTIONS BloombergBusinessweek November 2, 2020
A decadeago,twoscientistsatHoneywellInternationalInc.
pitchedtheirbossesa mostimprobableidea:Thecentury-
oldindustrialcompanyshouldbuilda quantumcomputer.
Theideawasmetwithsomeskepticism.Foronething,
InternationalBusinessMachinesCorp.andGooglewere
alreadymovingaheadonquantumcomputing,whichprom-
isestobemuchfaster,forcertaintasks,thaneventhe
speediesttransistor-basedchips.AndHoneywellwasbet-
terknownformakingcockpitcontrols,securitysystems,
andevenworkboots.
Yetmanagementsignedoff,andscientistssetupa lab-
oratoryin a one-storybrickbuildingoutsideBoulder,Colo.
Now,Honeywellis pursuingitsownpathtoproducinga
practicalquantumcomputerthatcanbeusedforevery-
daybusiness.OnOct. 29 it unveiledwhatit dubbedthe
H1,itssecond-generationquantumcomputer.JPMorgan
Chase& Co.,BPPlc,andothercompaniesarepayingfor
subscriptionstowritealgorithmsonthemachineandtest
thoseresultswithclassicalsupercomputers.
Thesedealsareverymuchexperiments—Honeywell’s
clientsaren’tusingitsquantummachinetomakebusiness
decisions,andanycommercialquantumcomputeris years
away.AndHoneywell’sachievementsarelessimpressive
thanGoogle’sboastlastyearthatit hadachieved“quantum
supremacy”afteritsmachineperformeda calculationthat
chokeseventhelargestsupercomputer.IBMfirstmadea
quantumcomputeravailabletothepublicin 2016andhas
rolledoutregularupgrades.
Honeywellmakesa claimthat’simpressingindustry
observers:Itsmachine,thoughslower,appearstoproduce
moreaccurateresults.In thisearlystageallquantumcom-
putersmakeerrors,ornoise,asscientistscallit. Honeywell
hasbeenabletominimizethem.“Qualityis reallytheholy
grail,”saysDeniseRuffner,whopreviouslyworkedatIBM’s
quantumunitandjuststartedasa vicepresidentatIonQ,
a startupquantumcomputermaker.“Whatanyuserreally
wantsis a quantumcomputerwiththeleastamountof
errorornoise.Sofar,thetechnologythatHoneywellis
usinghasbeenthebestatdoingthat.”
Quantumcomputingis basedonthemind-bendingcon-
ceptthatatomicparticlescanbein multiplestatesatonce.
Conventionalcomputersdependonelectriccurrentsbeing
switchedonoroff—statesthatarerepresentedbya “1”
anda “0.”Quantumcomputersuseunitsknownasquan-
tumbits,orqubits,whichcanrepresentbotha “0”anda
“1” at the same time. Generally, quantum computers look
at all the different combinations of data simultaneously,
while classical computers work sequentially, making them
muchslowerwhendealingwithlargesetsofvariables.
Buterrorsareprevalent.Honeywelldecidedearlyonto
useexistingatomsasthebasisofitscomputer,a technol-
ogyknownastrappedion,tominimizeerrors.Google,IBM,
andothersareassemblingtinydevicesthatsimulateparti-
clesusingelectriccurrentsatextremelycoldtemperatures,
a methodcalledsuperconducting.Thistechnologymakes
fora fastercomputerthatcanbescaledupin powerusing
theindustry’sexistingsupplychain.Butit’salsomoreerror-
prone.“Anydesignelementis lookingata trade-off,”says
IlyasKhan,chiefexecutiveofficerofCambridgeQuantum
Computing,a softwarestartupthatcountsHoneywelland
IBMasinvestors.“Ifyouwanteda speedster,you’dbe
lookingatyoursuperconductingquantummachine.Andif
you’remorelookingataccuracyandyoudidn’tcareabout
speed,you’dbelookingattheiontrap.”
HoneywellCEODariusAdamczykpredictsthatwithin
10 yearsitsquantumcomputingbusinesswillhavesales
of$1billion(thecompanyhadabout$37billioninrev-
enuelastyear).“Overtime,themarketisgoingtobe
worthbillions,”hesays.
Oneskepticis BobSutor,vicepresidentforquantum
solutionsatIBM,whosaysHoneywell’strapped-iontech-
nologywillhavetroublescalingup.“Webelievewecanget
throughthescalingproblem,”hesays.“Theiontrappeople
willfacethat.Theywillhitit, andtheywillhitit prettyhard
in thenot-too-far-offfuture.”
JPMorganChaseisrunningsoftwareprogramson
Honeywell’scomputerwithsmallsetsofdatathatcanbe
checkedwitha standardcomputer,helpingboostconfi-
denceontheaccuracy,saysMarcoPistoia,chiefofthe
bank’sFutureLabforAppliedResearchandEngineering.
Hesayshe’seagertorunmorecomplexalgorithmsasthe
computersbecomemorepowerfulsoJPMorgancanbe
readywhenthemachinesroutinelysolveproblemsthata
standardcomputercan’t.
Both approaches are far from finished. “Super-
conducting qubits have come a long way and today serve
as a proof point of the potential that quantum computing
promises,” says James Sanders, an analyst at S&P Global’s
451 Research. “Proponents of trapped ions tout increased
accuracy in comparison, but these are presently slower
to operate. Both need further development to eclipse the
capabilities of classical computers.” �Thomas Black
Tiny Steps Toward a
Quantum Leap
Honeywell is betting on
a slower but less error-
prone technology
THE BOTTOM LINE Honeywell is carving out a pathway in quantum
computing with slower, more accurate technology compared with industry
front-runners IBM and Google.