onApril22,thediseasehadspread
widely. More than 45 out of about
300 testscamebackpositive.Inthecom
ingweeks,morethan 100 additionalres
identsandstaffwouldbeinfected.Six
woulddie,includingCharlesHorton,an
82 yearoldformerpoliceofficer.He’d
firstshowedsymptoms,includingshort
nessofbreath,inmidApril.
Thefacilityhadpreviouslytoldhis
son,TimHorton,thathisdadwasneg
ativeforthevirus.ButCharles’ssymp
tomsworsened,andhewasrushedto
thehospitalinlateApril,wherehetested
positive.HediedonMay2. Timthinksif
managementhadtestedtheentirebuild
ingsooner,hisdadmightstillbealive.
“Thesepeoplehaveshownneglect,”
saysTim,whoisn’tsurewhetherhisdad
wasactuallytestedearlier.He’shired
anattorneytopursuea lawsuitagainst
Trevecca’sowners.“Itain’tright.”
TreveccaisoneofnineTennessee
nursinghomesacquiredoverthepast
fouryearsbyCareRiteCentersLLC,a
chainbasedinEnglewoodCliffs,N.J.In
responsetoa detailedlistofquestions,
AshleyRomano,CareRite’schiefexperi
enceofficer,saidina writtenstatement
thatthecompanyhas“workeddiligently
togoaboveandbeyondwhatis recom
mendedbyregulatorybodiestoensure
thehealthandsafetyofourresidents
andstaff,”includingsettingupisolation
zones,discontinuingcommunaldining
and activities, and
supplyingprotective
equipment before
it was required.
Romano addedthat
CareRite’s facilities,
includingTrevecca,
passed infection
control inspections
since the pandemic
began. “Our company
was founded by peo
ple who care deeply
about our work and
the residents and
families we serve,”
she said.
Two of Tennessee’s
three largest out
breaks at nursing
homestodatehavebeenatCareRite
homes,TreveccaandthenearbyGallatin
CenterforRehabilitation& Healing,and
twootherCareRitefacilitiesareamong
thetop 15 inCovidcasesstatewide.As
ofearlyOctober,thecompanyoperated
4%ofthestate’snursinghomebedsbut
accountedfor10%ofcasesand11%of
fatalities,or 71 deathsintotal.Thenum
bersaresimilarlyelevatedwhencom
paredwithfacilitiesaroundNashville,
a virushotspot.CareRite’sfivehomes
within 25 milesofthecitycentersuffered
aninfectionratemorethanthreetimes
thatofthemetroarea’s 26 otherhomes.
RomanosaysCareRitehasdetecteda
highnumberofcasesbecauseit proac
tivelytestedresidentsandstaff“whether
ornottheyareshowingsymptoms.”She
adds:“Thesemeasuresundoubtedly
showcasedhighernumbersbutmost
importantlyallowedustoseparatethe
sickfromthewellandcelebratecount
lessrecoveries.”
Butmanyemployeessaythesehigh
infectionrateswereentirelypredictable,
causedbya lackofsuppliesanda blin
keredattitudeabouttherisksthevirus
posed.“Itwasa hotmess,”saysTika
Johnson,a 45yearoldnursepractitioner
whoworkedasa contractoratTrevecca
andspentsevendaysinintensivecare
aftertestingpositiveonApril24.(She
stoppedworkinginCareRitehomesnot
longaftersherecovered.)“Theyweren’t
preparedforwhatwas
coming,”shesays.
Outbreaks at nursing
homes have become
achingly familiar across
the U.S., beginning with
the one in February in
Kirkland, Wash., that
killed 35 elderly residents
of the Life Care Center.
Only 0.6% of the total U.S.
population lives in nurs
ing homes and assisted
living facilities, but they
account for 40% of Covid
fatalities, according to
data from the Kaiser
Family Foundation. Put
more simply: Residents
oflongtermcarefacilitiesareabout
100 timesmorelikelytodiefromCovid
thanmembersofthegeneralpopula
tion.Morethan 450 nursinghomes,out
of15,000nationwide,havesufferedout
breaksthatinfected 100 ormorepeople.
As industry executivespointout,
some ofthe reasons for thesehigh
deathrateshavenothingtodowith
the homes themselves. Old people
whobecomeinfectedwiththecorona
virusaremuchmorelikelytodiefrom
it,andanyonewholivesinclosequar
terswithothersis atgreaterriskofinfec
tion.“Unfortunatelythisvirusdoesnot
discriminate,”saidRichardFeifer,chief
medicalofficerofGenesisHealthcare,
thenation’slargestnursinghomechain,
ina Mayinvestorcall.“Ithasimpacted
fivestarandonestarcentersalike.”
Early research led by David
GrabowskiofHarvardMedicalSchool
seemedtosupporttheideathatnurs
ing homes were powerless to stop
outbreaks.Grabowskifoundnoappar
entcorrelationbetweenfacilitiesthat
becamevirushotspotsandthosethat
scoredlowontraditionalqualitymet
rics,including pastinfectioncontrol
violationsorwhetherthefacilitywas
ownedbya forprofitbusiness.Instead,
hefound,thetwomostcriticalfactors
werebeyondanyhome’scontrol:a facil
ity’slocation(whetherthesurrounding
communityhasa highrateofinfection)
anditssize(thebiggerthebuilding,the
largerthestaff—andthehigherthelike
lihoodsomeonewillcarrythevirus
inside). “It’s much more about where
youareandnotwhoyouare,”Grabowski
saidduringanonlineseminarinMay.
“Idon’tthinkthisis a badapple prob
lem. This is a system problem.”
The research gave the industry
ammunition to argue that Covid deaths
weren’t its responsibility. “It’s been said
that blame is a person’s way of making
senseofchaos,”wroteNewYorknurs
inghomelobbyistStephenHansein
anopedintheBuffaloNewsinMay.
“OutbreaksofCovid 19 arenottheresult
ofinattentivenessorshortcomingsin
longterm care facilities.”
Meanwhile, some governors, such
as New York’s Andrew Cuomo, may
58
Bloomberg Businessweek November 9, 2020
Covid-19Casesper 100 Beds
◼Infections
◼Deaths
Tennessee
nursing homes
CareRite homes
in the state
1.7
12.7
31.4
4.7