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Salesforce and BloombergMedialeveragedtheBloomberg BrandHealthSystem—a proprietary study that
measures C-suite leaders’perceptionsof 700+ companies—to determine the 100 most customer-centric
brands across five industries: Communications, Financial Services, Health, Manufacturing and Retail.
See which brands made the list. bloomberg.com/centricityindex
Customer
Centricity
Index
Offers relevant
products and services
Easy to do
business with
Anticipates
customers’ needs
Honest with
the public
Delivers exceptional
customer service
Cares about
customers
The Customer Centricity Index and Customer Centricity score is not an
endorsement from either Salesforce or Bloomberg Media of any brands
or companies in the index and does not constitute independent editorial
content from Bloomberg Media or Bloomberg L.P.