METHODOLOGY
The polling of category
shoppers is conduct-
ed via online survey
following regular
market research best
practices. All voters
are screened for par-
ticipation in the spe-
ciɿc category in order
to vote by naming
(unaided) the brand
they trust most.
Respondents are
recruited via per-
sonal invitation from
multiple panel sourc-
es and weighted to
a national proɿle
to ensure a broad
sample representing
a true cross-section
of American adults.
Respondents can
only contribute one
response per cate-
gory and there is no
path for any brand to
direct respondents
to the survey to in-
ʀuence the results.
The highest share
of citations as Most
Trusted brand in
each category de-
termines the winner.
The margin of victory
over the runner-up
brand must exceed
3 percent or a tie
is declared. Brands
must exceed a
minimum threshold
of citations to be
declared a winner.
38
ƾ Ơ Gold ƾ Ơ Silver ƾ Ơ Bronze (Two of the same color indicate a tie)
EʝCOMMERCE
Outdoor Gear
ƾ Amazon
ƾ REI
Pet Food
& Supplies
ƾ Chewy
ƾ Amazon
Sporting
Goods
ƾ Amazon
ƾ Dick's
Sports & Fitness
Nutrition
ƾ Amazon
ƾ GNC
Women’s
Activewear
ƾ Amazon
Women’s
Lingerie
ƾ Victoria's Secret
ƾ Amazon
Athletic Shoes
ƾ Amazon
ƾ Nike
Bedding
& Linens
ƾ Amazon
ƾ Bed Bath & Beyond
Books
ƾ Amazon
Contact Lenses
ƾ 1-800 Contacts
Cosmetics
ƾ Amazon
ƾ Ulta Beauty
ƾ Sephora
Craft Supplies
ƾ Amazon
ƾ Michaels
ƾ Hobby Lobby
ƾ Joann
Electronics
ƾ Amazon
ƾ Best Buy
General Goods
ƾ Amazon
ƾ Walmart
Glasses/
Prescription
Eyewear
ƾ Zenni
Grocery Delivery
ƾ Amazon
ƾ Walmart
ƾ Instacart
Grocery Pick-up
ƾ Walmart
Health & Wellness
ƾ Amazon
Home Décor
& Furnishings
ƾ Amazon
ƾ Wayfair
Home Exercise
Equipment
ƾ Amazon
Home Improvement /
Renovation
ƾ Home Depot
ƾ Lowes
Home Ofɿce
Furniture
ƾ Amazon
ƾ Ofɿce Depot
ƾ Staples
Men’s
Activewear
ƾ Amazon
ƾ Nike
Ofɿce
Supplies
ƾ Amazon
ƾ Staples
ƾ Ofɿce Depot