PC Magazine - USA (2020-12)

(Antfer) #1

Why did you call this AI Florence?


JG: We have an incredible colleague named Florence at
WHO and we wanted to pay her homage for all of her
work. It is also the name of Florence Nightingale, the
founder of modern nursing, so it works! We chose
Florence to be female because the majority of
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We also wanted someone who looked like she could be
from many places and would work on a global scale.
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What sorts of data sets did you train Florence
on?


JG: Florence is trained on decades of research into
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How much of Florence’s platform is proprietary?


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allows companies to create and bring to life digital
people (for various use cases), with an incredibly
lifelike, dynamically interactive experience. The Digital
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ability to sense, learn, adapt, make decisions, and
communicate interactively and in real time with the
user in a way that feels alive and engaging.


Are the results in? Has Florence stopped
anyone smoking? I saw in my demo that there’s
no data gathering or follow-up (unless that’s via
the helpline option).


We chose
Florence to be
female because
the majority of
healthcare
workers are
women, more
than 70%
globally.
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