Workplace Culture
Drives Good Business
“Passion for our People” is more than just a motto at Wireless
Vision—it guides the company’s management practices.AT WIRELESS VISION, A BLOOMFIELD HILLS,
Mich.–based company that operates
more than 550 T-Mobile–branded retail
stores nationwide, fun is a mandate.
“You should enjoy coming to work,”
says CEO Saber Ammori, who founded
Wireless Vision in 2004 alongside Mark
Denha, Omar Ammori, Kevin Denha, and
Mike Lakich, and grew it into the largest
T-Mobile–exclusive partner in the coun-
try. “If you don’t put people first, then you
won’t be successful.”
“Our culture is our best asset,” says
COO Byrne Doyle. Regular team-building
events and companywide recognitions,PROFILE 20 20 | BEST WORKPLACES IN RETAILCONTENT FROM WIRELESS VISIONTOP: WIRELESS VISION OWNERS AND FOUNDERS
CELEBRATE THE 2017 GRAND OPENING OF THEIR
500TH LOCATION, IN CLARKSON, MICH. BOTTOM: IN
2019, WIRELESS VISION DONATED 700 HYGIENE KITS
AND $5,000 TO DISABILITY NETWORK WAYNE COUNTY
DETROIT IN SUPPORT OF LOCAL VETERANS.such as an all-expenses-paid trip to a
tropical destination for top performers,
contribute to the positive company vibe.
The company also offers competitive
pay and benefits, including a tuition
reimbursement program, 401(k) match,
and medical, dental, and vision cover-
age. And once someone is hired,
Wireless Vision is a great place to grow.
The company boasts a 75% internal
promotion rate, thanks to Journey, a
development program for women in
leadership, and other training experi-
ences, such as Leadership Academy and
Level Up Learning Paths, that support
ongoing skill development at all levels.
While a big part of the company’s
strategy is taking care of its employees,
Wireless Vision is also invested in giving
back to its communities. From shaving
heads to support the St. Baldrick’s
Foundation, which raises funds to
find cures for childhood cancer, to an
annual backpack drive, which donates
thousands of supplies to local schools,
Wireless Vision employees regularly
show their passion for giving back.
Actively engaging with the commu-
nity and the company’s workforce is a
key part of the culture at Wireless Vision.
Leadership holds regular listening ses-
sions during which employees across
the country can meet with leaders to
provide feedback and ask questions.
This year, these sessions proved to be a
crucial tool in navigating the pandemic,
providing corporate with a clear under-
standing of the challenges the sales
teams were facing on the front lines.
The year 2020 has brought unique
challenges to the retail space, but it also
happens to be the year Wireless Vision
celebrated its 16th anniversary—and a
year that Yolanda Royall-Williams, VP of
people and engagement, feels is a win.
“Our employees are saying that we’re a
great place to work,” she says. “So this
is the best Sweet 16. When you create
a culture that’s fun for people, it allows
them to deliver their best work.” ■