Fortune - USA (2020-12)

34 FORTUNE DECEMBER 2020/JANUARY 2021

BEST WORKPLACES

IN RETAIL

01 Wegmans Food Markets

HQ ....................Rochester, N.Y.

U.S. EMPLOYEES .............49,018

02 CarMax

HQ ................................Richmond

U.S. EMPLOYEES .............26,041

03 Publix Super Markets

HQ ........................Lakeland, Fla.

U.S. EMPLOYEES .........200,274

04 Recreational Equipment

Inc. (REI)

HQ .............................Kent, Wash.

U.S. EMPLOYEES ..............13,941

05 Nugget Market

HQ ..................Woodland, Calif.

U.S. EMPLOYEES ................1,930

06 Sheetz

HQ ............................Altoona, Pa.

U.S. EMPLOYEES ...............18,291

07 Custom Ink

HQ ..............................Fairfax, Va.

U.S. EMPLOYEES ................1,684

08 Tar g e t

HQ ............................Minneapolis

U.S. EMPLOYEES ..Conidential

09 Altar’d State

HQ ....................Maryville, Tenn.

U.S. EMPLOYEES ................1,409

10 Burlington Stores

HQ .....................Burlington, N.J.

U.S. EMPLOYEES ..............31,978

11 Wireless Vision

HQ ......Bloomield Hills, Mich.

U.S. EMPLOYEES ...............3,389

12 Cumberland Farms

HQ ..........Westborough, Mass.

U.S. EMPLOYEES .................8,781

13 QuikTrip

HQ ............................................Tulsa

U.S. EMPLOYEES .............22,832

14 Tr e k B icyc l e

HQ .......................Waterloo, Wis.

U.S. EMPLOYEES...Conidential

15 Brookshire Grocery

HQ ............................Tyler, Texas

U.S. EMPLOYEES ..............15,461

“THE CUSTOMER IS ALWAYS RIGHT.” But at the Best

Workplaces in Retail—an annual list Fortune com-

piles with Great Place to Work—it’s happy employees

that make a winner.

Wegmans, which has now taken the top spot five

years in a row, drew raves from its workers. “During

this year of many unknowns, working at a place where

you feel safe and comfortable while also being your

own person has been a huge task that Wegmans has

taken on amazingly,” one employee wrote. A Burlington

Stores (No. 10) employee lauded management, saying

they were “ready to deal with the unexpected possibili-

ties of reopening.”

Leadership in 2020 also meant speaking up about

issues of systemic racism. Yolanda Royall-Williams, VP

of people and engagement at Wireless Vision (No. 11),

shared a video to address George Floyd’s killing. “I

appreciate how much this company promotes equality,

inclusion, and diversity,” one employee commented.

Visit Fortune.com to learn more about the other inspir-

ing companies on this year’s list.

MAKING IT ONTO A

single Fortune list is

impressive. Those

that rank on several

deserve a list of their

very own.

To q u alif y fo r

Fortune’s annual Blue

Ribbon list, a com-

pany must appear on

at least four of our 10

most rigorous annual

rankings: the For-

tune 500, Global 500,

100 Best Companies

to Work For, Change

the World, Future 50,

World’s Most Admired

Companies, Fastest-

Growing Compa-

nies, Most Powerful

Women, Most Power-

ful Women Interna-

tional, and Business-

person of the Year.

Three companies

tied in 2020 for the

top spot: Amazon

.com, Adobe, and

Progressive each

appeared on a total of

seven lists. Inciden-

tally, all of their CEOs

appear on our Busi-

nessperson of the

Year list in this issue—

Jeff Bezos at No. 7,

Shantanu Narayen

at No. 8, and Tricia

Griffith at No. 10.

Five companies

landed on a total of six

lists, while 10 compa-

nies made it onto five.

This year’s full Blue

Ribbon list will debut

on Fortune.com this

December. L.B.

THE
STANDOUT
COMPANIES
THAT MADE IT
ON MULTIPLE
FORTUNE
LISTS

RETAIL

Happy Workers Help

These Chains Thrive

The Best Workplaces in Retail are making

employees feel supported during a trying

year. BY LYDIA BELANGER

THE BRIEF

ILLUSTRATION BY SAM PEET

FORTUNE

BLUE

RIBBON

COMPANIES

2021