Bloomberg Businessweek - USA (2020-12-07)

(Antfer) #1
BloombergBu December7, 2020

○Eilishwonthe“bigfour”
Grammysin January—bestrecord,
best song, best album, best new
artist—which nobody had done in
a single year since Christopher
Cross in 1981.

She sings in a smoky soprano
about suicide fantasies and heart-
ache (“Take me to the rooftop / I
wanna see the world when I stop
breathing, turnin’ blue,” she begins
on Listen Before I Go). And with
green-streaked hair and oversize
outfits, she looks straight out of a
Nickelodeon cartoon. Yet for all her

deliberate outrageousness, Eilish is
a fairly normal 18-year-old. She lives
with her parents, who dutifully ride
along with their daughter on tours.
Her older brother, Finneas, is her
musical collaborator, and they work
out of a recording studio in the fam-
ily’s Los Angeles home.
Eilish has been embraced by
an industry that’s often celebrated
young female stars for their confor-
mity, not their rebelliousness. Her

Grammy-winning song, Bad Guy,
is a pulsating track on which she
razzes people who act tough, and in
August, she performed a new track
called My Future at the Democratic
National Convention: “You don’t need
me to tell you things are a mess,”
she said by way of introduction.
Eilish also co-wrote and sang the
theme for the James Bond film that’s
scheduled to be released next year.
—Devin Leonard

42


SUMIT


SINGH


CEO, CHEWY


INC.


DANIA BEACH, FLA. ○ As the retailer
came to dominate the online pet
supply business, its stock price
more than doubled, driving up its
market value by almost $15 billion,
to $26 billion.

Chewy, which sells everything from
dog toys to equine joint supple-
ments, added millions of customers
in the wake of lockdowns and a spike
in pet adoptions. At times, surging
orders stripped its virtual shelves
bare of popular dog and cat foods.
Now that inventories are under con-
trol, Singh and his team are touting a
recession-resistant business model:

They continue to see gains from
consumers who like Chewy’s pets-
only focus and easy returns policy.
Singh, who joined Chewy from
Amazon.com Inc. in 2017, has been
CEO since 2018 and led the com-
pany to a successful initial pub-
lic offering last year. Prior to joining
Amazon, he spent a decade at Dell
Technologies Inc. His next test at
Chewy will be retaining custom-
ers and winning over new ones who
shop at supermarkets, warehouse
clubs, and neighborhood pet stores.
Wall Street is also waiting for the
company to expand internationally.
—Bailey Lipschultz

BILLIE


EILISH


SINGER-SONGWRITER


I Singh has a Shih Tzu

named D
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