chAPTeR eleven • The BuReAucRAcy 269
bureaucracy 248
cabinet department 251
capture 256
Civil Service
Commission 259
enabling legislation 264
government
corporation 256
Government in the
Sunshine Act 261
independent executive
agency 251
independent regulatory
agency 253
iron triangle 266
issue network 267
line organization 251
merit system 259
Pendleton Act (Civil
Service Reform
Act) 259
privatization 262
spoils system 259
sunset legislation 261
whistleblower 263
keyterms
chaptersummary
1 Bureaucracies are hierarchical organizations
characterized by division of labor and extensive
procedural rules. Bureaucracy is the primary form
of organization of most major corporations and
universities, as well as governments.
2 Since the founding of the United States, the
federal bureaucracy has grown from a few employees
to about 2.7 million (including the U.S. Postal
Service but excluding the military). Federal, state,
and local employees together make up about 16
percent of the nation’s civilian labor force. Social
Security, Medicare, Medicaid, and military defense
are the largest components of federal spending.
3 The federal bureaucracy consists of fifteen
cabinet departments, as well as a large number
of independent executive agencies, independent
regulatory agencies, and government corporations.
These entities enjoy varying degrees of autonomy,
visibility, and political support.
4 A federal bureaucracy of career civil servants
was formed during Thomas Jefferson’s presidency.
Andrew Jackson implemented a spoils system
through which he appointed his own political
supporters. A civil service based on professionalism
and merit was the goal of the Civil Service Reform
Act of 1883. Concerns that the civil service be
freed from the pressures of politics prompted the
passage of the Hatch Act in 1939. The Civil Service
Reform Act of 1978 made significant changes in the
administration of the civil service.
5 There have been many attempts to make the
federal bureaucracy more open, efficient, and
responsive to the needs of U.S. citizens. The most
important reforms have included sunshine and
sunset laws, privatization, strategies to provide
incentives for increased productivity and efficiency,
and protection for whistleblowers.
6 Congress delegates much of its authority to
federal agencies when it creates new laws. The
bureaucrats who run these agencies may become
important policymakers, because Congress has
neither the time nor the technical expertise to
oversee the administration of its laws. The agency
rulemaking process begins when a proposed
regulation is published. A comment period
follows, during which interested parties may offer
suggestions for changes. Because companies
and other organizations have challenged many
regulations in court, federal agencies now are
authorized to allow parties that will be affected by
new regulations to participate in the rule-drafting
process.
7 Congress exerts ultimate control over all
federal agencies, because it controls the federal
government’s purse strings. It also establishes the
general guidelines by which regulatory agencies
must abide. The appropriations process provides a
way to send messages of approval or disapproval to
particular agencies, as do congressional hearings
and investigations of agency actions.
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