Naturally curious and a problem solver,
LaValle finds the behind-the-scenes
complexities of supply chain to be
fascinating. Stating that the impor-
tance of logistics to enabling T-Mobile’s
high-quality customer experience really
resonated with him, he adds that the
company’s agile attitude has been key
to weathering the substantial changes
that supply chains have undergone in
recent years. “As US businesses began
to do more offshore sourcing and sup-
ply chains became longer, the need for
facilitated communication and a shared
understanding of the intended outcomes
was very important. As that shift began
to happen, then came the emphasis
on product development, which, with
the proliferation of the internet, placed
the emphasis on product development—
Erik LaValle,
Digital Supply Chain Technology Leader,
T–Mobile“ Digital
transformation has
been very meaningful
to T-Mobile”134
FEBRUARY 2021T–MOBILE US, INC.