Technology Magazine - USA (2021-02)

(Antfer) #1
We know that no one understands your
members better than you do. That’s why our
conversational AI platform is designed from
the ground up to put your member services
team in the driver’s seat.
With the industry’s largest library of credit
union-specific content, our no-code solution
makes it easy to train and maintain an
AI- powered virtual agent that leverages
employee expertise without the need for
data scientists or external consultants.

We use proprietary self-learning
conversational AI to repurpose data from
websites, chat logs and chatbots into su-
perior virtual agents that delight members
through dynamic self-service interactions.
Our market-leading Natural Language
Understanding (NLU) gives our virtual
agents consistent resolution rates of 90%


  • in 25 languages - making it possible to
    deliver that ‘personal touch’ your members
    expect to direct messaging channels.


Exceptional customer experience and lightning-fast
deployment, with no AI expertise necessary

Conversational AI


Built for Credit Unions


90% resolution rates
and unlimited scalability

Boost.ai delivers best-in-class conversational AI.
Their solution makes it simple for us to develop
virtual agents in-house that are powerful,
intelligent and achieve the high member service
standards that we set for ourselves.

Benjamin Maxim
Assistant Vice President of Digital Strategy and Innovation, MSUFCU

1 week to deploy
AI-powered self-service

1,000+ topics automated
out-of-the-box

With boost.ai, you get:
A fully-opterational virtual agent, built using self-learning conversation-
al AI, ready to deploy in less than one week
Software that’s easy to learn and use, putting the power of automation
into the hands of your member services team
Unlimited scalability. Handle 10,000+ intents while maintaining
a 90% resolution rate thanks to our enterprise-grade NLU

http://www.boost.ai

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