Technology Magazine - USA (2021-02)

yrus Tehrani is Chief Digital Officer

at the City of Hamilton, a role which

attracted him due to its unusual speci-

fications. “They were filling a Chief Digital Officer

role and looking to do some creative things. Many

cities don’t have CDOs yet and the opportunity to

help shape the direction of digital transformation

was what attracted me to the role. ” Despite the

‘Digital’ in his job title, Tehrani’s influence extends

beyond that domain. “It’s a bit of an odd portfolio

in the sense of a CDO per se, where my focus isn’t

solely on the digital service channel deliveries that

the city has.”

Instead, Tehrani oversees a diverse portfolio

based around digital transformation as well as

being a champion to promote the digital transfor-

mation occurring across the wide range of services

the city provides. “That involves looking at pro-

cesses both internally and externally. For instance,

our digital communication team is in the midst of a

project to completely refresh our website, ensuring

it’s multilingual and in-line with new web standards

Cyrus Tehrani, Chief Digital Officer

at the City of Hamilton, on the city’s

extensive digital programmes and

the benefits they have provided

through COVID-19

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FEBRUARY 2021

CITY OF HAMILTON