COVID CHANGES
The two main developments in 2020
have been ‘working remotely’ and ‘work-
ing in person’ for those in operations,
says Fernandez. Fortunately, the US
Federal Government recognized Talley
as an essential business, enabling it to
keep businesses and schools connected.
“All the packing, shipping, receiving
still took place. How did we overcome
it? Through our IT team, which installed
new programs for communication. We’re
a big Microsoft house, and IT took it to
the next level. Operations made adjust-
ments to ensure we can get products to
customers safely, and HR put standards
in place and made resources available.”
He believes the industry is going to
get back to normal, but it will be ‘a new
normal’. “We talk about vaccines around
the corner and more positive testing. The
experience has shown we can get more
done remotely. I’ve worked remote for
some time – but for Talley and the indus-
try, another benefit is the attention to
detail necessary, when it comes to pro-
cedures. We can become even stronger
over time.”—
Rhys Fernandez,
Director of 5G Applications, Talley Inc.“ COVID has shown
we can get more
done remotely.
For Talley and the
industry, another
benefit is the
attention to detail
when it comes to
procedures”219technologymagazine.com