means to listen and to help them to
come out of their comfort zones, inde-
pendently of the role.” Stakeholder
exchanges and customer meetings
have also been continued on a regular
basis, in the virtual set up. “So strong
collaboration, experience manage-
ment and a groundbreaking set up for
growth are the top priorities for 2021.”TRANSFORMATION
The prerequisite to be able to focus on
these three priorities is the transfor-
mation Berg triggered a year and a half
ago. Berg said that to be able to trans-
form a company you need to be able
to transform your people and yourself.
And also to look into what you currently
have in your organisation and beyond.
Collaboration is a crucial pillar not
only within the teams but also across
all involved parties. Berg set up and
executed a new operating model for
engagement with product develop-
ment and IT, engaged even closer
with her business across all board
areas and made sure her people’s
feedback was relevant. Another—
Nicole Berg,
VP & Head of Spend and Workforce IT Solutions,
SAP“ Strong Collaboration,
Experience Management
and a ground-breaking
set up for growth are the
top priorities for 2021”231technologymagazine.com