automation programme is successful,
if it’s global, if it’s there to help the com-
pany and it’s run successfully, it can
have an impact on the bottom or the
top line – making potential impact on
valuation. The only tricky element to
this is tracking this positive impact
back to automation itself. Many of
automation’s benefits are tangible but
hard to measure given how involving
such programmes can be, because
of this it is often nearly impossible for a
large corporation to track all the bene-
fits it brings effectively. Often the
positive impact of automation is far
greater than what can be tracked or
measured on paper.”
Wayne Butterfield concurs, empha-
sising that automation can cut costs in
other ways. “Reducing the number of
errors that your organisation makes is
another way you can cut costs. We offer
many brilliant things in the workforce as
human beings, but one of the things we
don’t offer is robotic consistency.”
Butterfield started in the automa-
tion space in 2010, while working at one
of the UK’s largest telco firms, usingDanilo McGarry | Automation and Valuation
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