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Danilo McGarry,
Globally recognised automation
industry thought leader and practitioner“ Even with the right
team and tech part-
nerships it takes time
for an Automation
programme to mature
and bear fruit”the companies who had already gotten
on board who were able to thrive.
“Companies that already had auto-
mation before COVID started had a
significant competitor advantage,” says
McGarry. ”Once COVID happened and
everybody was scrambling to log in from
home and get all that working smoothly,
meanwhile, robots were functioning fine
in the background keeping some vital
processes alive. Companies that had
mature automation capabilities definitely
had an edge during COVID, and will
again in any future pandemic or crisis’s.”
Danilo emphasises that time must be
taken into consideration, however. “It’s
important to note that even with the right
team and tech partnerships it takes time
for an Automation programme to mature
and bear fruit so that top and bottom line
benefits can reap rewards. For such a
transformative programme such as
Automation and AI, it takes an all-inclu-
sive environment to make it really work.
Also, with any such transformative pro-
grammes, it is a journey that can often
take one to two years before it starts to
bear fruit and potentially make any
impact on the company’s valuation”.building capability, training people and
managing the change.” Butterfield adds
that a clear plan needs to be in place
from day one. “You don’t want to stop,
reevaluate your needs and end up doing
something different. Trying to do it on
the cheap and not thinking strategically
enough will mean the investment doesn’t
provide what is expected. There are a lot
of things that you need to be thinking
about, but getting the strategy correct
is vital.”
The benefits of automation have
been demonstrated by company
resilience in the face of the ongoing
COVID-19 pandemic. With a number
of reports highlighting automation as
the sector seeing the highest cash
injection during the pandemic, it was337technologymagazine.com