practice of having digital, mobile
app-based digital tokens rather
than physical ones. Melco is also
exploring removing as much human-
to-human interactions in some of
the business operations, with both
initiatives removing a potential
mechanism for the transmission of
the virus. “We also have more robots
running around,” says Lim. “Helping
with cleaning, checking tempera-
tures, delivering drinks – things that
maybe a person might have done in
the past, but it’s now safer to do with
less human interaction.”
Melco Resorts and Entertainment’s
Digital Transformation
CLICK TO WATCH^ | 3:42
$5.bn+
2004
21,000
Revenue in
US dollars
Year founded
Number of
employees
35
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