100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

100 GREAT BUSINESS IDEAS • 131

In practice

• Ensure your change process has both a leader, to align, motivate,
  and inspire the workforce, and a manager, to make a complex set
  of processes run smoothly and according to plan.


• Create a clear vision of the process, as well as a sequence of
  events that will occur, and communicate this throughout your
  organization.


• Paint a compelling vision of the future and produce strategies to
  realize this vision.


• Understand that different types of change processes will require
  different skills and attributes, at different times. For example,
  a crisis change process may require an emphasis on strong
  leadership rather than management.


• Even successful change processes are messy and do not always
  go according to plan—be ready to deal with the unexpected.


• Ensure your “guiding coalition” is unifi ed in their objectives and
  work as a team.