AttheendoflAstyeAr,TheGreat
BritishFlorist’swebsitewashacked
bycybercriminals.‘Wewereconfident
thatwehadeverysecuritymeasurein
place,’saysHeather.‘Weuseda secure
server,wewerePCIcompliantandhad
completedGDPR.Butit wasn’tenough.’
Infact,specialistglobalinsurerHiscox
recentlyfoundthata smallUKbusiness
is hackedevery 19 secondsandthese
cyberbreachescosttheaveragesmall
business£25,700inbasicclear-upcosts
everyyear.‘Hackersareprolificand
sophisticated,whichmakesstayingon
topofcybersecuritya challengeforall
organisations,’saysJamesBrady,head
ofcyberatHiscoxUKandIreland.‘But,
asmanysmallbusinesseslackcredible
cybersecuritystrategiestohelpmanage
andpreventsuchattacks,theimpact
whentheyoccurcanbedisproportionately
severe.’If youhavea smallbusiness,
followthesetipsfromJennyRadcliffe,
founderofHumanFactorSecurity,for
howbesttoprotectyourselfonline.
InstAlltherIghtsoftwAre
‘Stronganti-malwaresoftwaremakes
it more difficult to get into business
accounts,’saysJenny.‘Makeyourself
a hardtarget.If you’redifficulttohack,
thecriminalswilllookfora newtarget.’
BeVIgIlAnt‘I’veknownbusinesses
toputphotosoftheirofficesonsocial
media,’saysJenny.‘Theproblemwith
thisis if youzoomin,youcanseewhat
computersandsystemstheyuse,aswell
astheirlocationsandstaffmembers.
Cybercriminalsmonitorbusinesseson
socialmediaandsendtargetedemails.
Then,whenanemployeeclicksthelink,
thecriminalsgainaccesstothenetwork.’
UsestrongPAsswords‘When
emailsarehacked,theygoontothe
darkwebandthenallaccountscan
behacked.Usea passwordmanager.’
edUCAteyoUreMPloyeesAt
least 80 percentofcybersecurity
breachesarecausedbyhumanerror
ormanipulation.‘It’sthepeoplewithin
thebusinesswhoareaneasytarget,’
saysJenny.‘Techgetsmoreadvanced
butpeopleremainvulnerable.Why
bothertryingtohackintoa systemwhen
you can get a person to let you in?’
KnowyoUrVUlnerABIlIty
‘Cybercriminalstrappeoplewith
somethingfamiliar– therightscript
attherighttimewillcatchsomeone
offguard.Therehasbeenanincrease
inspearphishingemailscams,sobe
cautiousaboutclickingonanylinks
inemails.Thecybercriminalswillhave
lotsofinformationonthebusinessand
willhavebuiltupa picturesotheemail
soundsplausible.It couldalsocome
intheformofa phonecall.’
don’tforgetMoBIlePhones
‘Peopletendtobeverycarelessabout
what’sontheirphone,’saysJenny.‘But
it’sasmuchofa computerasa laptop
- youcanclickonlinksonemailsand
textsthatturnouttobeattacks.’
getInsUrAnCeJamesalsoaddsthat
allonlinebusinessesshouldhavecyber
securityinsurance.‘Itwillhelpwith
practicalsupportincludinglegaladvice,
forensicsandreputationmanagement,
aswellasgetyourbusinessbackup
andrunningquicklyif yougethacked.’
JennyRadcliffe, 0333987 4673,
humanfactorsecurity.co.uk
Follow our guide to combatting cybercrime
SET UP A SECURE
ONLINE BUSINESS
❝
resilienceiskey. everysuccessstory
hasa catalogueoFmistakes behindit – the
important thing is to learn From them
❞
The one lesson I’ve learnt...
feAtUre
VIVIENNE AYERS
PhotogrAPhs
ALUN CALLENDER
My CoUntry BUsIness