businesschief.com 177CITY OF HAMILTON
“We can provide a timeline and
visibility of who’s listening
to their concerns”
CYRUS TEHRANI
CHIEF DIGITAL OFFICER,
CITY OF HAMILTONidentify connectivity requirements.
Tehrani affirms that the ethos behind
such initiatives is all about getting people
to better interact with the city. “It's not
necessarily about the shiniest technology
solutions. It’s more about making sure you
improve the processes around how people
engage with the city.”The digital measures and programmes
already in place were undoubtedly
beneficial in the city’s response to the
COVID-19 pandemic, including keeping
the wheels of democracy turning. “The city
was able to move quickly to virtual council