Q. HOW HAVE YOU REACTED TO
THE NEW NORMAL OF COVID-19?
» The ‘new normal’ has forced the
UK to change the way it operates
and many turned to Robotic Process
Automation (RPA) for help. For
example, our entire immersion
lab delivery has been virtualised
as a web site, with embedded
videoconferencing and interactive
web apps doubling the amount of
visitors and influenced revenues
and having robots to do most of
the administration.
At UiPath, we have focused on
providing support to businesses
investing in automation. This includes
the training needed to understand how
automation works, as well as ensuring
that our software robots are accessible
and easy to create and deploy.
Q. TO WHAT EXTENT HAS
THE PANDEMIC IMPACTED
EXISTING PROJECTS?
» Before the pandemic, many
organisations had already started
implementing automation but
undoubtedly the sudden change
in business climate forced them
to accelerate these efforts.
Businesses had to find new ways of
working. For many this included RPA.
In fact thirty-one percent of decision
makers recently surveyed said their
firms increased their spending on
RPA in the past three months.^1Q. WHAT ARE YOUR PRIORITIES
GOING FORWARDS?
» Going forwards, helping customers
discover what full automation can
do in our virtual Immersion Lab
continues to be our top priority.
Decision makers should consider
introducing intelligent automation
into every facet of the business,
while providing every employee
access to the technology. As a result,
everything that can be automated will
be automated and as such, more time
will be handed back to employees to
do work that really counts.“DECISION MAKERS SHOULD
CONSIDER INTRODUCING
INTELLIGENT AUTOMATION
INTO EVERY FACET OF THE
BUSINESS, WHILE PROVIDING
EVERY EMPLOYEE ACCESS
TO THE TECHNOLOG”$750mn
Value of
latest Series
F funding
round2005
Company
founded in
Bucharest1 | The Future of Work: A Pandemic Spotlight, Forrester/UiPath (June 2020). technology-magazine.com 21