Technology - USA (2021-03)

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THE GYM GROUP

Jasper started working with The Gym
Group in 2011, when the company was
3 years old and had 15 sites. Over the following
9 years, the company has grown to more than
180 locations and had more than 790,000
active members (at 31 Dec 2019), becoming
the 2nd largest gym business in the UK and the
4th largest in Europe. The Gym Group serviced
over 35 million member visits in 2019, delivering
on the company’s vision to provide affordable
access to exercise facilities and expertise
to every person who wants to improve
their wellbeing.
In 2015, Jasper was part of the
management team that led the company
through a successful IPO process, concluding
with a full market listing on the London
EXECUTIVE BIO

JASPER MCINTOSH

TITLE: CHIEF INFORMATION OFFICER

INDUSTRY: HEALTH & FITNESS

LOCATION: UNITED KINGDOM

their members engaged. "We closed all our

gyms at very short notice and took immediate

steps to stop any payments being taken from

members and communicate that we were

closing and weren't sure how long for.

"We made a price pledge during that

national lockdown that we wouldn't charge

anyone for a day that the gyms weren't open.

When the dust settled on that initial piece

of work, we took a multi-pronged approach

to how we could manage our membership

base through a period of high uncertainty, and

also how we could start to build a product

we thought members would want when we

started to emerge from that first lockdown."

The launch of their Fiit collaboration was

brought forward to offer members

Stock Exchange. Since then he’s focused on

building new technical capabilities that allow

the company to deliver its aggressive growth

plans and increase customer engagement

by constantly improving the member

experience. In the last 3 years, he’s

led a major programme of digital

transformation, re-positioning

inward- and outward-facing

systems, and introducing significant

new data and analytics capabilities.

Before starting at The Gym Group,

Jasper spent a number of years

in technology consultancy.

Prior to moving into

technology, Jasper

headed a financial

derivatives

trading desk

for a major

investment

bank in London

and New York.