Technology - USA (2021-03)

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THE TRAVEL CORPORATION

L

ast year, The Travel Corporation

(TTC) celebrated its hundredth

anniversary. The globe-spanning

organisation incorporates around

40 brands as part of the TTC

family, as well as a number of Hotels. “Each

of those brands is known in their categories

to provide exceptional customer service

and travel experiences at their core,”

says Gunjan Verma, Chief Technology

Officer of The Travel Corporation, and

previously of one of those brands, Contiki.

“We’re passionate about making travel

experiences personal, with a huge focus on

sustainability. What ever we do is with the

aim of making travel matter.”

A large part of enabling that vision

comes from technology. On the data

front, the company is midway through a

journey to maximise its data utilisation.

“There are two key initiatives to further

leverage our data underway,” says Verma.

“We have made a significant investment

in building a multi-system, multi-source

data ecosystem. Over the next two to

three years will see us taking data from

Salesforce, from our reservation system,

from our website, all coming into an AWS

scalable platform for us to then start using

that data to assist decision-making.”

Gunjan Verma, Chief

Technology Officer of

The Travel Corporation,

discusses the role of tech-

nology in transformation

and combatting COVID-19

WRITTEN BY:

WILLIAM

SMITH

PRODUCED BY:

KRIS PALMER

TECHNOLOGY

ENABLING

SUCCESS