274 March 2021
CSG
“ IF WE THINK THERE IS A BETTER WAY OF SOLVING
A PROBLEM, WE ARE ABSOLUTELY OPEN WITH OUR
CUSTOMERS. IT MAY BE EASIER TO OFFER EXACTLY
WHAT THE CUSTOMER WANTS, BUT THAT MIGHT
RESULT IN WASTED TIME AND RESOURCES. BUILDING
A TRANSPARENT, COMMUNICATIVE RELATIONSHIP
WITH CUSTOMERS SETS US APART”JAMES KIRBY
HEAD OF EMEA,
CSG