278 March 2021
COMPUTACENTER
infrastructure customers across its customer
base in the UK.
“Given that I was only a couple of months
into the job proper, it was quite a baptism
of fire,” says Stern. “It’s quite humbling how
Computacenter and my team stepped up
to support that emergency handbrake turn
to homeworking.” Enabling that has required
a strong culture, as Stern emphasises.
“Fundamentally, we’re a people business.
We’re all about collaboration with our
customers and our vendor partners to
deliver technical solutions and outcomes to
our customers.”
The company itself is the largest British IT
services firm, combining its reseller heritage
with a services business, from service desks
to digital workplace, to networking security
and public and hybrid IT. “We’re a unique
company, from the longevity of our leadership,
the fact that we’re a British organisation
and despite our scale we have the ethos
of a smaller, more agile business. We take
complex technical and logistical challenges
and turn them into commodity solutions,
driving a competitive cost with a high quality
of service.”
The work Computacenter does with the
public sector is broad, with a focus on big
customers such as central government
departments – a process that started in 2013
with the securing of a relationship with theExploring Innovation – New Ways
Of Working | Computacenter UK
“ Fundamentally,
we’re a people
business”
JONATHAN STERN
PUBLIC SECTOR DIRECTOR,
COMPUTACENTER