SAP SEE
SAP CUSTOMERS
INCLUDE:“We are always present to offer
quality assurance and be the
trusted advisor for our customers”
PREDRAG CIRKOVIC
MANAGING DIRECTOR,
SAP WEST BALKANSAs governments gain pace under
the stewardship of SAP SEE, Galla
concedes that the “next few years will
be tough,” though now things are rolling,
governments can take swifter action
to become leaner. “Similar to private
corporations, they want to
increase revenue, decrease
costs, and increase
cashflow, because this
cashflow enables them to
reinvest into government.
There will be education
and innovation, and we
foresee the trend to
optimise business and
government processes
continuing.”
Already this has had a
positive impact on how
governments consider
and interact with
citizens beyond the cold
mechanics of economic
governance, business relationships and
handling the strains in healthcare caused
by the ever-present threat of COVID-19.
“There has actually been quite a shift in
the empathetic part of governing,” Galla
says. “We’re seeing governments reaching
out to their citizens and saying, “It’s okay
not to be okay’. They’re placing emphasis
on mental health, and I think this is a really
great thing. The paradigm shift that we're
seeing right now will yield results in new
fields that we haven't even thought of yet.”
As governments and businesses adapt
in the region, Galla says that internally SAP
understands it also needs
to evolve. “We have a
constant learning mindset
about how we must react
faster to what the market
wants. How we provide
the right solutions to the
business challenges that
our customers have. The
transition to a more agile,
millennial-style company
is something we are all
constantly developing.
"I'm very happy that
I have leaders that are
driving that. Predrag and
all the other leaders of the
respective countries are
working in areas that are highly innovative
and forward-thinking. I love that because
that means we are in the right mindset
and always one step ahead to boost our
customers’ success. The pace of change
in the market is picking up speed.”(^) 92 % of the Forbes Global
2000 companies
(^) 98% of the 100 most
valued brands
(^) 97% of the greenest
companies (Newsweek)
(^) SAP customers distribute
78% of the world’s food
and 82% of the world’s
medical devices
(^) 77% of the world’s
transaction revenue
touches an SAP system
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