Technology - USA (2021-03)

(Antfer) #1
Magazine.com 97

MTM INC.


the hassle of paper-based claims processes
and easing scheduling for their network of
transportation providers. They even send
appointment reminders and monitor app
usage to help clients ensure maximum
adoption rates and decrease no-shows.
The ‘Where’s My Ride’ feature connects
drivers with users and drops a pin to identify
a more exact location than an address
can provide, highly beneficial at large,
multi-building medical facilities. Personal
profiles, auto-fill capabilities, appointment
reminders, mileage tracking, and electronic
gas mileage claim submission all ease the
process of arranging for a ride. Credential
checks, quality monitoring, and a user rating
and complaint system keep members
safe, happy, and arriving at their scheduled


appointments on time, helping to increase
efficiencies.
For less tech-savvy customers or even
those who simply prefer human interaction,
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