Technology - USA (2021-03)

(Antfer) #1
Magazine.com 99

MTM INC.


“ We spend a lot of time


looking for the right
partners. We don’t
use the ‘P’ word lightly
when it comes to our
technology partners.
We find ones that
are flexible, that are
open, that allow us
to flex the system in
whatever manner
that makes sense so
we can streamline
workflows”

RICK HOLBROOK
CTO,
MTM INC.

MTM has fully staffed 24/7 call centers.
They have also designed a streamlined
digital experience for their network of
subcontracted transportation providers,
so they can quickly and easily accept,
deliver and claim trips.

Driving Client and Partner Success
“The thing about technology is that you can't
just throw technology at something and
expect it to work. You could be automating
a bad practice. So you have to reinvent
yourself a little bit. You have to find the right
technology and the right partners as well. We
look for technologies that enable or open up
our platform to be intuitive and easy to use,”
said Holbrook.

MEET THE TEAM


ALAINA MACIÁ
TITLE: PRESIDENT AND CEO

Named among the
2012 Most Influential
Businesswomen by the St. Louis
Business Journal. Alaina has taken
the non-emergency transportation
management business to a new level by
focusing on strategic planning, proven
management processes, and continued
business and personal improvement.

RICK HOLBROOK
TITLE: CTO

Driven entrepreneurial and
innovative Chief Executive with
nearly 35 years of leading healthcare
industry organizations. Expertise in
founding numerous inventions, emerging
markets and software solutions.
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