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21.Enterprise environmental factors refer to both internal and external
environmental factors that surround or influence a project's success. All of the
following are true about these factors EXCEPT:
A. Enterpriseenvironmentalfactorsincludeorganizationalculture,structure,andprocesses.
B. Enterprise environmental factors include government or industry standards, such as
regulatoryagencyregulations,codesofconduct,productstandards,qualitystandards,and
workmanshipstandards.
C. Enterprise environmental factors include information technology software (e.g., an
automatedtool,suchasaschedulingsoftwaretool,aconfigurationmanagementsystem,an
informationcollectionanddistributionsystem,orwebinterfacestootheronlineautomated
systems).
D. Enterprise environmentalfactorsexclude personneladministration functions(e.g., staffing
and retention guidelines,employee performance reviews and training records,and time
tracking)becausetheseareconsideredtobefunctionsofthehumanresourcesdepartment.
22.The types of project management office (PMO) structures in organizations
include all of the following EXCEPT :
A. Supportive PMOs that provide a consultative role to projects by supplying templates, best
practices, training, access to information, and lessons learned from otherprojects.
B. Controlling PMOs that provide support and require compliance through variousmeans.
C. Harmonizing PMOs that strive to reduce conflict and improve harmony among project team
members.
D. Directive PMOs that take control of the projects by directly managing theprojects.
23.A primary function of a project management office (PMO) is to support
project managers in a variety of ways, which may include all of the following
EXCEPT:
A. Intervening in project execution directly and without involving the projectmanager.
B. Managing shared resources across all projects administered by thePMO.
C. Identifying and developing project management methodology, best practices, andstandards.
D. Coaching, mentoring, training,andoversight.
24.All of the following are potential information in organizational knowledge
repositories EXCEPT:
A. Metrics used to collect and make available measurement data on processes andproducts.
B. Configuration management.
C. Tacit knowledge of previous projects such as project performance data and lessonslearned.
D. Issue and defect managementdata.