safe.” Verizon had been offering
traditional training procedures
for years, utilizing classroom
instruction and hiring actors
to simulate robberies. But the
company found it minimally
effective. “Despite having been
trained, [our employees]
weren’t necessarily equipped to
manage through the robbery,”
says Lou Tedrick, Verizon’s
vice president of global learn-
ing. “We thought VR would
be a good use case because it
would help the muscle memory
of what it had felt like to be
robbed. You want to be able to
feel it in a safe environment
and be able to talk about it.”354 , 000
number of
Oculus Rif t
he adse ts
shipped in 2018
COURTESY OF STRIVR(SOURCE: SUPERDATA , A NIELSEN COMPANY)
SMART
ROBOTS
ARE
NOT GOING
TO STEAL
OUR JOBS.
Y E T.
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