IN A NUTSHELL
FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE
PRINCIPLE 1
Don’t criticise, condemn or complain.
PRINCIPLE 2
Give honest and sincere appreciation.
PRINCIPLE 3
Arouse in the other person an eager want.
Don’t criticise, condemn or complain.
PRINCIPLE 2
Give honest and sincere appreciation.
PRINCIPLE 3
Arouse in the other person an eager want.