Children's Mercy Hospital Prepped & Ready

(agerstner) #1

“When it comes to mental health... I can only
speak from the general Hispanic understanding.
And that is that it’s still kind of taboo.”


“A lot of it is just sharing personal stories instead
of coming at it in a very scientific ‘here’s the data.’ It’s
more about if I hear somebody’s story in my language
and my own culture, then that helps me open up my
mind and my understanding.”


“When it comes to education, especially around
topics like mental health, suicide prevention, teen
pregnancy... it’s about who is giving me the message
and is that message being delivered in a culturally
sensitive way. Simple language is also important...”


“I think that the length of the presentation as well
as the content, I think there will need to be some
pre-work if you will.” - (paraphrasing) invite needs to
come from someone they trust, and need to lead into
the heavier topics sensitively


New Directions Behavioral Health
https://www.ndbh.com/



  • In separate conversations, spoke with Lisa
    Kiekbush, a Manager of Service Center Operations and
    Kathy Geist, a Senior Account Manager

  • Offers in-the-moment, on-call mental health
    support services through various communication
    channels

  • Offers webinars and other educational
    opportunities covering a range of topics from mental
    health to budgeting

  • We didn’t get any numbers in terms of their
    total client pool, but Lisa’s primary client was the USPS

    • Offers a suicide awareness toolkit

    • Utilizes an on-line, asynchronous educational
      resource portal built by Life Advantages
      https://www.lifeadvantages.com/




UX Designer - Meredith O’neil



  • Think through who are the people you want to
    access this site and what do you want them to know
    and do?

  • Info about the Prepped and Ready program

  • Sign up for future events

  • Get more in-depth resources for the topics
    presented

  • Inquire about hosting future events

  • Signup for their contact list

  • Make the key information and actions that you’d like
    users to complete easily accessible and front and
    center

  • Needs to be accessible and ADA compliant

  • Needs to be an as good or better experience on a
    mobile device vs desktop

  • Is very text heavy and would benefit from some
    additional visual touches like graphics or photo-
    graphs or video


Night Raptor Tactical
https://nightraptortactical.com/


  • Spoke with Fred Stipkovits, owner and veteran

  • Offered to participate in zoom calls with our
    team and connected us with HPC

  • He is very passionate about gun safety.

  • Made additional contacts within the gun
    industry

  • Night Raptor has offered to partner with P&R to
    offer discounted, drop-shipped biometric gun safes
    to P&R participants.

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