Chapter 4: Capacity Building 103 Share your concerns as honest thoughts and questions — not as
criticisms or absolute judgments of right and wrong.
o "It might be interesting to explore.. .”
o “I wonder what would happen if.. .”
o "Perhaps you have already thought about this, but.. .”
o “A question this raised for me was.. .”
o “One of the things this had me thinking about was.. .”
o “A concern raised for me was.. .”
Step 4: Suggest
Offer suggestions. Be clear. Avoid ambiguity. Ask learners if they
have ideas on how to improve or revise the work.
Step 5: Thank
Offer learners gratitude for the experience; coaching is a two-way
street. Describe as serving as the coach has enhanced your own
understanding and knowledge of families in the child welfare
system. The learner should know what coaches have learned from
the coaching experience.