116 The Coaching Toolkit for Child Welfare Practice
Challenges in the relationship between
coaches and/or supervisors and
management (internal and external
coaching units)
Contracting (Chapter 4:
Capacity Building)
The Coach-Learner-Supervisor
relationship (Chapter 6:
Coaching Models)
Supervisors as coach (Chapter
9: The Coach)
Ethics (Chapter 11: Ethics of
Coaching
The use of information for performance
reviews or disciplinary actions obtained
through coaching.
Contracting (Chapter 4:
Capacity Building)
Liability and ethics (Chapter 11:
Ethics of Coaching)
Supervisors as coach (Chapter
9: The Coach)
Learner pushes coach to “do the work.”
"Can you show me how to do that again?"
What decision would you make?
Reflective practice (Chapter 4:
Capacity Building)
Confidence (Chapter 4:
Capacity Building)
Motivation (Chapter 4:
Capacity Building)
Enrollment (Chapter 4:
Capacity Building)
Contracting (Chapter 4:
Capacity Building)
Coach-learner-supervisor relationship
becomes tense. Learner feels “in the
middle.”
Contracting (Chapter 4:
Capacity Building)
The agency or learner is resistant to
participate in quality improvement or
evaluation activities.
Continuous quality
improvement and evaluation
(Chapter 10)
The culture of the agency and that of the
learner must be understood.
Cultural humility (Chapter 3:
Framework and Foundation)