160 The Coaching Toolkit for Child Welfare Practice
leadership, who wanted to change the case plans in a very short
time frame. The coach provided informal coaching to county
leadership regarding implementation science and the change
process. The coach did notice leadership begin to relax and adjust
their expected time line.
Action and outcome: The coach, leadership, and social workers
all met together to set guidelines for the process, noting that only
information deemed a safety risk to children would be brought to
the attention of a supervisor. All other information discussed in the
coaching process was to be confidential between the coach and the
social workers.
In this model, the early adopters (for a full description of early
adopters, see Chapter 7: Implementation) only required three or four
coaching sessions before they began full integration of the new
model, the late majority and very late majority required up to twelve
sessions. Full implementation of this new case plan took almost one
full year.