Chapter 1: Introduction 9 Coaching is most successful when it is voluntary.
Enrollment is a process (for details see Chapter 6: Coaching
Models). Enrollment occurs when the coach and learner create
and agree upon clear outcomes, identify potential challenges to
the coaching process, and mutually express commitment.
Coaching flourishes best when it is separated from supervision
and/or performance evaluation.
Coaching is an ongoing process that requires time; learners must
be able to spend time in the learning process.
Coaching requires an atmosphere of trust and experimentation
and a strengths-based learning environment that encourages
growth.
Coaching is individualized to each unique learner.
Coaching is most successful when it is evidence-based. Evidence-
based coaching, a term first used by Grant (2003), refers to “the
intelligent and conscientious use of best current knowledge
integrated with practitioner expertise in making decisions about
how to deliver coaching” (Stober & Grant, 2006, p. 6).
Coaching increases success in the organization. Coaching an
individual social worker improves job performance and
development while profoundly impacting the success of the child
welfare organization.