186 The Coaching Toolkit for Child Welfare Practice
Training identifies efficient ways to provide knowledge of theory,
background information, practical knowledge, and opportunities to
practice new skills and receive feedback in a training environment.
Coaching needs to be readily available, reflective, work-based and
opportunistic (Fixsen & Blasé, 2009). Most skills learned in training
are learned on the job with the help and support of a coach.
Performance assessment measures success and effectiveness,
which provides accountability to everyone involved in the coaching
process.
Organizational drivers
These drivers describe how an organization creates and sustains
systems environments for effective services.
Decision support data system includes quality improvement
information, organizational fidelity measures, and child and family
outcomes.
Facilitative administration uses data to inform decision making,
support overall processes, and keep staff focused on the desired
intervention outcomes.
Systems intervention employs strategies to work with external
systems to ensure the availability of the financial, organizational,
and human resources required to support the work of the
practitioners (strengthening key partnerships). It requires
sustainable systems change, commitment, and leadership along with