v
7.^ Implementation _____^183
Implementation Drivers
Stages of Implementation
Change Agents
Creating the Coaching Implementation Plan
Pause and Reflect
References
8.^ Readiness __^211
The Learning Environment
Pause and Reflect
References
9.^ The Coach _____^229
Internal vs. External Coach
Supervisor as Coach
Assessing Supervisory Coaching Skills
Peers as Coaches
Group Coaching
Online Coaching
Coaches, Mentors and Counselors
Coaching Skills Assessment
Pause and Reflect
References
10.^ Continuous Quality Improvement^263
Why Evaluate
Designing an Evaluation
Pause and Reflect
References