Chapter 3: Framework and Foundation 47
The four D tasks
Discovery: Appreciate what is. Find the positive stories that exist in
every individual and organization.
Dream: Articulate the dream, the clear vision of what can be.”
Clarify what you want!
Design: Brainstorm possibilities based on the creativity and energy
generated during the discovery and dream process.
Destiny: Build hope and momentum for change by creating
processes for learning, adjustment, and improvisation.
Example: Appreciative inquiry in action
During Lisa’s (coach) first meeting with Jim (supervisor) she uses
appreciative inquiry principles to find out what his hoped-for
outcomes are in the coaching process. She asks Jim to tell her a story
about (a) someone in his life whose career was influenced by his
insight and leadership ability and (b) when he thinks he has been his
best as a leader. These questions can be considered part of the
discovery stage, which will help Jim identify his core leadership
values and the passion he has for his work. Lisa also asks Jim to fast-
forward 6 months and tell her about how he has been recognized
and applauded for his efforts and how he has seen evidence of
change across his agency because of the success of the coaching
process. She asks him what he sees: how things are different and
what resources and support he received to make all of it happen.