Coaching Toolkit for Child Welfare

Chapter 4: Capacity Building 61

Capacity Building

This chapter highlights and provides information on the expertise
coaches need when working with learners. Coaches must master
many skills to facilitate the learning process (see Table 4.1), and this
Toolkit provides many tools which can be used with individual
learners. The following chapters (Chapter 5: Coaching Approaches
and Chapter 6: Coaching Models) will provide instruction on how to
integrate these skills into a coherent learning process.

Table 4.1 Coaching Strategies and Mastery Abilities
Strategy Mastery Ability

Ability to Set
Goals

 Develop realistic and challenging coaching goals.

 Evaluate readiness of the learner for coaching.

 Identify an appropriate ending point in the formal

coaching process.

 Understand organizational system dynamics to identify

appropriate goals.

Observe and
Assess Skill
Level

 Design assignments that encourage experimentation,

reflection, and learning.

 Identify strategies for engaging the learner.

 Observe and understand the learner's strengths,

progress, and areas needing improvement.