Coaching Toolkit for Child Welfare

Chapter 4: Capacity Building 81

Table 4.4. Reflective Cue Prompts (Cox, 2005)

Purpose Cue Prompts

Facilitate Learning

(^)  Please describe the experience.
 Please describe the phenomenon (observable occurrence);
describe the “here and now” experience.
 What are the key issues to pay attention to within this
description?
Reflection
 What was I trying to achieve?
 Why did I intervene or react as I did?
 What were the consequences of my actions for me, my
customers or clients, and the people with whom I work?
 How did I feel about this experience when it was
happening?
 How did the other person or people feel?
 How do I know how the other person or people felt?
Influencing
Factors
 What internal factors influenced my reactions?
 What external factors influenced my reaction?
 What sources of knowledge did or should have influenced
my reaction?