Never Split the Difference: Negotiating as if Your Life Depended on It

Dark:    Causes  and     Consequences    of  Limited     Self-

Awareness   for Interpersonal   Assertiveness,” Personality

and Social  Psychology  Bulletin    40, no. 6   (2014): 1–16.

CHAPTER 10: FIND    THE BLACK   SWAN

1. Nassim Nicholas Taleb, Fooled by Randomness: The
   Hidden Role of Chance in Life and in the Markets (New
   York: Random House, 2001).


2. Nassim Nicholas Taleb, The Black Swan: The Impact of
   the Highly Improbable (New York: Random House,
   2007).


3. Ellen J. Langer, Arthur Blank, and Benzion Chanowitz,
   “The Mindlessness of Ostensibly Thoughtful Action: The
   Role of ‘Placebic’ Information in Interpersonal
   Interaction,” Journal of Personality and Social
   Psychology 36, no. 6 (1978): 635–42.


4. Deepak Malhotra and Max H. Bazerman, Negotiation
   Genius: How to Overcome Obstacles and Achieve
   Brilliant Results at the Bargaining Table and Beyond
   (New York: Bantam Books, 2007).