Youhavereceivedaletterfromyourbank, asking youto acknowledgereceipt ofa
newbankcard.However,thecardwasmissingfromtheenvelope.
Writealetter tothe bank's headoffice.Inyourletter
explainwhy youarewriting
expressconcern about the missingcard
askthemwhattheyintendtodo
Youshould write at least 150 words.
Al lowyourself 15 minutes for thistask.
youdoNOTneedtowriteyourown address.
modelanswer:
DearSir,
I amwritingtoinformyouthat Ireceivedaletterfrommy banktoday,whichwas
supposedtocontainmy newbankcard.Unfortunatelytherewasno bankcardenclosed
intheenvelopewhenIopenedit.
Itelephonedthebanktoexplainthe problem, butIcould notgetthroughtotheright
department,eventhoughIwaited onthelineforoverhalfan hour,whichwasextremely
annoying.
Intheletter, youaskedmetoacknowledgethereceiptofthecard, butobviousely I
cannotdothisasIhavenotreceivedit.Iamnowveryworried becauseitisa possibility
that my card has gone toanothercustomerorgotlost.Whatwill happenif
somebody hasalready usedthecardandandspentmymoney?Willthe bankrepay
me?
Isitpossibleforthebanktocancelthiscardso nobodyelsecan useit?Could youalso
sendmeanewcard bysecuremeans?
Ihopeto hearfromyousoon.
Sample 36
You borrowed an important textbookfromaclassmatelastterm.
Younowrealiseyourclassmatehasreturnedhomeoverseasandyoustillhavethe
book.
Writealettertohim/her.Inyourletter