Iamwritingthislettertoexplainwhy I havebeen unabletoreturnthethreebooks have
outonthree-dayloan,whicharenow overdue.
Aftertakingthebooksout on 16 thMarch,Ihadan urgentphonecallfrommyelderly
aunt'sneighbourtosaythatmyaunthad hadafalland had beentakeninto hospital.I
amheronlysurvivingrelativeinthiscountry,soIfeltIhadto goandseeher
immediately. I travelled down to Surreythefollowingmorning,thinkingIwouldstay
foronlytwo orthreedays.
Unfortunately, my aunt's condition has only improved veryslowly, so I have hadto
stay here longer than expected.However,thehospitalsaysthatifallgoeswell,she
should beableto go homeintwo orthreedays'time,inwhichcaseIwillbe backatthe
beginning ofnextweek.
DealinginmindthecircumstancesItrust youwillkindlywaiveanyfinesthatmay have
accumulated.
Yourssincerely
Sample 55
Youhavehadabankaccountforafew years.Recently youreceivedaletterfrom
thehankstatingthatyouraccountis$240 overdrawnandthat
you will he charged $70 which will he
takendirectlyfrom youraccount.Youknowthatthisinformationisincorrect.
Writealettertothebank.Explainwhathashappenedandsaywhatyouwouldlike
themtodo aboutit.
Youshould write at least 150 words.
Youshouldspendabout 20 minutes onthistask.
Youdo NOT need to write your ownaddress.
modelanswer:
DearSir,
I amwritinginreplytoaletterI received
from you a few days ago. In your letter you state that I am $240 overdrawn and
thatyouwillbechargingme$70.
IwouldliketopointoutthatthereasonIam overdrawn is because of a mistake
madeby yourbank.Ifyoulookthrough yourrecordsyouwillseethatIwroteseveral
weeksagoexplainingthesituation.Forthelasttwelvemonths,Ihavebeen paying $300
a month for a car I boughtlastsummer.Themonthly paymentsweretaken directly
frommy bankaccount.However, two months ago I sold the carandIwroteto you