226 Governance and Education
Table 11.1
Different communication for innovation services/strategies and their characteristics
Strategy/service
Intervention goal
Role of communication worker
Role of ‘client(s)’ Key process(es)
involved
Basis of legitimation
Focus on ‘individual’ change/farm management communicationAdvisory communication
Problem solving
Enhancing problem
Solving ability
Consultant
Counsellor
Active
problem owner
Problem
solvingCounselling
Active demand
Supporting horizontal knowledge exchange
Knowledge
exchangeDiffusion of
innovations
Source of
experienceFacilitator
Active
learners/sources of experience
Learning
Networking
Problem
solving
Active demand
Public interest
Limited resources
Focus on collective change/coordinated actionGenerating (policy and/or technological) innovations
Building coherent
innovations
Facilitator
Resource person
Supporting
vertical knowledge exchange
Active
participants
Problem
solving Social learning
Network
buildingNegotiation
Societal problem
solvingEnsuring progress
Qualities of
interactive mode of working
Conflict management
Managing
Pre-existing conflict
Mediator
Facilitator
Stakeholder
participant
Negotiation
Social learning
Wish to remove
obstacles to progress
Supporting organization development and capacity building
Strengthening the
position of a group or organization
Organizer
Trainer
Facilitator
Active
participants
Social learning
Negotiation
‘Political’ sympathy
with a group
Focus can be individual or collective changePersuasive transfer of (policy and/or technological) innovations
Realization of given
policy objectivesPredefined
behaviour change
Social
engineer
‘Unexpecting’
receiver (initially)
Adoption
Acceptance
(Democratic) policy
decisionPreceding
interactive process