Crucial Conversations: Tools for Talking When Stakes Are High

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Acknowledgments


We are deeply grateful to many.
First, to our colleagues at VitalSmarts, we express apprecia­
tion for creativity, discipline, competence, and friendship.
Thanks to Charla Allen, James Allred, Mike Carter, Benson
Dastrup, Kevin Koger, Kevin Sheehan, Jed Thompson, Mindy
Waite, and Yan Wang.
Also we appreciate our colleagues for their indispensable help
in teaching and testing these ideas: Bemell Christensen, Larry
Myler, Bev Roesch, and Steve Willis.
And to our associate friends who have worked hard to change
lives and organizations with these concepts-and provided
invaluable feedback for refining them: Mike Allen, Karol Bailey,
Pat Banks, Mike Cook, Brint Driggs, Simon Lia, Mike Miller, Jim
Munoa, Stacy Nelson, Larry Peters, Betsy Pickren, Mike
Quinlan, Ron Ragain, James Sanwick, Kurt Southam, Neil
Staker, Joe Thigpen, and Michael Thompson.
Thanks to our agent, Michael Broussard, for getting us the
opportunity to share our message. And thanks to our editor,
Nancy Hancock, a world-class partner in producing this book
and a master of crucial conversations.
And one final, sweeping, large thanks. So many have helped
us over the years, that we add this admittedly blanket thanks to
the clients, colleagues, friends, teachers, and associates on
whose shoulders we stand.

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